Richmond Hotels offers comprehensive management and consultancy services in the areas of city hotels, resorts, spas and thermal hotels to investors in Turkey and abroad.
Richmond Hotels' consultancy approach is determined by investor needs. Our common goal in all company activities is to maximise business profitability. In this regard, Richmond Hotels operates on the principle of minimum cost and maximum quality in all purchasing processes by utilising the group's knowledge base and advanced business relationships. When following new trends we ensure the development and implementation of new concepts in all business operations.
One of the most important services that sets Richmond Hotels apart is methodical analysis and measurement of the efficiency of planned investment projects through additional agreements.
Richmond Hotels becomes responsible for the entire hotel management through these management agreements made with investors. These agreements include carrying our investments into the future, supporting all areas related to Richmond Hotels' services, and performance reports that are provided to the investor. Richmond Hotels aims to add value to investments through our partnerships.
Under our franchise agreements with investors, Richmond Hotels retains responsibility for providing support in many areas, such as consulting, training, and sales and marketing for hotel management. Investors are required to conduct business partnership processes that do not compromise the Richmond Hotels brand value and service quality. In return, we grant the rights to use the Richmond brand name and we periodically monitor these rights.
The Richmond Hotels' expert team provides support through an additional agreement which creates highly effective and cost-efficient projects from a projects initial stages through the completion of the investment.
Richmond Hotels also provides full support to the hotels it manages during the pre-opening process. During this process, investors can receive support in the following service areas:
*Forming the personnel team
*Training personnel in accordance with service standards
*Planning and purchasing all operational equipment
*Planning, purchasing, and training on IT technologies
*Market research and product development
*Planning marketing activities
*Planning sales policies
*Pre-opening budget planning
*Planning revenue management
*Ensuring a smooth hotel opening
Richmond Hotels provides external consultancy in all aspects of service areas for our investors.
